Satya Nadella is a CEO who has achieved what so many in the business world believe can’t be done — create value for shareholders while practicing compassion and empowering employees. By leading from the heart, Microsoft’s CEO has revived the tech giant after it had suffered a string of setbacks. The more I read about Nadella, the more I believe he is a model for the leadership we need now and into the future.

He was a 20+-year veteran of the company who was considered an unlikely candidate for promotion to CEO. Soon after stepping into the role, he had all of his leaders read Marshall Rosenberg’s Nonviolent Communications, the seminal blueprint for communicating in a way that empowers all involved. He promotes a growth-minded culture of “learn-it-alls” instead of the former accountability culture of “know-it-alls.”

Nadella believes people are wired to have empathy, which is critical not only for creating a harmonious work environment, but also for developing products that meet customers’ known and unarticulated needs. He empowers his teams to take risks and to set their missteps right. He sees diversity and inclusion as essential: If Microsoft wants to serve the world, it has to reflect the world.  He seeks to inspire and empower his people to work together for one Microsoft to make the company’s “dreams believable and achievable.”

So how is it going? Nadella says, “We are making great progress, but we should never be done.” The shareholders should be very happy: In less than four years, the company has generated more than $250 BILLION in market value – a feat that only a handful of seasoned CEOs can match.